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Personal Information Protection Policy

Personal Information Protection Policy in Ashisuto Group

K.K. Ashisuto, its subsidiaries and associated companies (hereinafter referred to as "Ashisuto Group"), recognizes the importance of "protection and usage of personal information" in the current information society, and therefore handles all business-related personal information as follows.

1)Compliance with relevant rules and regulations

When handling personal information, Ashisuto Group complies with relevant laws and other guidelines, such as the Personal Information Protection Law.

2)Creation of a Compliance Program

Ashisuto Group has created a compliance program and complies with that program to strictly manage personal information whenever it collects, uses, or provides such information.

3)Enforcement of Safety Measures

Ashisuto Group has implemented information security measures to ensure the accuracy and security of personal information as well as to prevent the unauthorized access, loss, destruction, falsification, or leakage, etc. of such information.

4)Handling Personal Information

5)Continual Improvement of the Compliance Program

Ashisuto Group continuously improves its compliance program through internal monitoring and review by management in order to maintain it as an optimal program.

April 2005
Tatsuo Otsuka, President
K.K. Ashisuto

Handling of Personal Information

Purpose of Use

K.K. Ashisuto, its subsidiaries and associated companies (hereinafter referred to as "Ashisuto Group"), uses customers' personal information obtained by email, postal mail, telephone, fax and/or company visits for the following purposes:

  • To provide services for products and services purchased
  • To provide support for products and services purchased
  • To confirm billing and payment for contracted products and services
  • To register user groups and provide services related to user groups
  • To make various contacts about procedures for participating in events, seminars, and training sessions
  • To conduct usage surveys, request questionnaires, and perform follow-up contact about products and services
  • To provide information related to products, services and/or marketing activities (seminars, events, proposals for improvement, etc.)
  • To respond to inquiries or requests from customers
  • To communicate on business issues

Consignment

Ashisuto Group may at times consign part of its business to contractors, and entrust customers' personal information to them for disposition within the limited purposes for which the information was originally collected. In such cases, only contractors satisfying security standards set by Ashisuto Group will be selected; contracts for the handling of customers' personal information will be concluded with such contractors, and appropriate supervision will be performed.

Shared Use of Customers' Personal Information

Ashisuto Group may share customers' personal information within the Group.

Companies that may share personal information
 K.K. Ashisuto, its subsidiaries, and associated companies

Purpose of Shared Use

  • To provide products and services purchased from the above-listed companies
  • To support products and services purchased from the above-listed companies
  • To confirm contracts, billing, and payments for products and services of the above-listed companies
  • To register user groups and provide user group services of the above-listed companies
  • To make various contacts about procedures for participating in events, seminars, and training sessions sponsored by the above-listed companies
  • To conduct usage surveys, request questionnaires, and perform follow-up contact about the products and services of the above-listed companies
  • To provide information related to products, services, and/or marketing activities of the above-listed companies (such as seminars, events, proposals for improvement, etc.)
  • To respond to inquiries or requests from customers
  • To communicate on business issues

Personal information items for shared use
 Personal name, company name, department, job title, company address, telephone number,
 fax number, and Email address

Organization/person responsible for managing personal information
 K.K. Ashisuto

Provision and Disclosure to Third Party

Ashisuto Group will not provide customers' personal information to a third party without the consent or approval of the customers involved, except when consignment has been made to a supervised contractor, or when complying with laws and ordinances related to information security.

Correction and Disclosure of Registered Information

Customers' personal information is maintained as accurately and up-to-date as possible. A customer's registered information shall be disclosed when requested by that customer after proper identification has been verified. If the registered information is considered by the customer to be inaccurate, it shall be examined promptly and corrected, deleted or augmented with additional information for registration as necessary. To change or correct registered information, please contact the address below.

Inquiries regarding Registered Personal Information

For inquiries regarding the protection of personal information, please contact:

Enacted:April, 2005
Revised: July, 2011
Revised: January, 2012
Revised: November, 2013

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