Personal Information Protection Policy

Personal Information Protection Policy in Ashisuto Group

K.K. Ashisuto, its subsidiaries and associated companies (hereinafter referred to as "Ashisuto Group"), recognizes the importance of "protection and usage of personal information" in the current information society, and therefore handles all business-related personal information as follows.

1）Compliance with relevant rules and regulations

When handling personal information, Ashisuto Group complies with relevant laws and other guidelines, such as the Personal Information Protection Law.

2）Creation of a Compliance Program

Ashisuto Group has created a compliance program and complies with that program to strictly manage personal information whenever it collects, uses, or provides such information.

3）Enforcement of Safety Measures

Ashisuto Group has implemented information security measures to ensure the accuracy and security of personal information as well as to prevent the unauthorized access, loss, destruction, falsification, or leakage, etc. of such information.

4）Handling Personal Information

Gathering of Personal Information: When gathering personal information, Ashisuto Group clarifies the purpose for　collecting the information, and uses legal and equitable means within necessary limits to accomplish that purpose.
Use of Personal Information: Ashisuto Group uses personal information within the limits of the stated purposes agreed with its customers for gathering the information.
Providing Personal Information: When providing personal information to a third party, Ashisuto Group obtains consent beforehand, and only provides such information within the limits of the agreed-upon, stated purposes for its collection.

5）Continual Improvement of the Compliance Program

Ashisuto Group continuously improves its compliance program through internal monitoring and review by management in order to maintain it as an optimal program.

April 2005
Tatsuo Otsuka, President
K.K. Ashisuto

Handling of Personal Information

Purpose of Use

K.K. Ashisuto, including its subsidiaries and associated companies (hereinafter referred to as "Ashisuto Group"), uses customers' personal information (including web-page browse history linked to personal information) from email, postal mail, telephone, fax and/or company visits for the following purposes:

To provide services for products and services purchased
To provide support for products and services purchased
To confirm billing and payment for contracted products and services
To register user groups and provide services related to user groups
To make various contacts about procedures for participating in events, seminars, and training sessions
To conduct usage surveys, request questionnaires, and perform follow-up contact about products and services
To provide information related to products, services and/or marketing activities (seminars, events, proposals for improvement, etc.)
To respond to inquiries or requests from customers
To communicate with customers regarding business issues

Consignment

Ashisuto Group may at times consign part of its business to contractors, and entrust customers' personal information to them for disposition within the limited purposes for which the information was originally collected. In such cases, only those contractors satisfying security standards set by Ashisuto Group will be selected; contracts for the handling of customers' personal information will be concluded with such contractors, and appropriate supervision will be performed.

Shared Use of Customers' Personal Information

Ashisuto Group may share customers' personal information within the Group.

Companies that may share personal information are:
　K.K. Ashisuto, its subsidiaries, and associated companies

Purpose of Shared Use

To provide products and services purchased from the above-listed companies
To support products and services purchased from the above-listed companies
To confirm contracts, billing, and payments for products and services of the above-listed companies
To register user groups and provide user group services of the above-listed companies
To make various contacts about procedures for participating in events, seminars, and training sessions sponsored by the above-listed companies
To conduct usage surveys, request questionnaires, and perform follow-up contact about the products and services of the above-listed companies
To provide information related to products, services, and/or marketing activities of the above-listed companies (such as seminars, events, proposals for improvement, etc.)
To respond to inquiries or requests from customers
To communicate with customers regarding business issues

Personal information items for shared use
　Personal name, company name, department, job title, company address, telephone number,
　fax number, and Email address

Organization/person responsible for managing personal information
　K.K. Ashisuto

Provision and Disclosure to Third Party

Ashisuto Group will not provide customers' personal information to a third party without the consent or approval of the customers involved, except when consignment has been made to a supervised contractor, or when complying with laws and ordinances related to information security.

Correction, Discontinuance of the Utilization, etc. of Registered Information

Customers' personal information is maintained as accurately and up-to-date as possible. A customer's registered information shall be disclosed when requested by that customer after proper identification has been verified. If the registered information is considered by a customer to be inaccurate, it shall be examined and promptly corrected, revised, or its utilization will be discontinued. Further, the received complaint will be registered, and the entry will be augmented with additional information as necessary. Regarding registered information, please contact the address below.

Inquiries regarding Registered Personal Information

For inquiries regarding the protection of personal information, please contact:

K.K. Ashisuto Information Security Subcommittee

Enacted:April, 2005
Revised: July, 2011
Revised: January, 2012
Revised: November, 2013
Revised: May, 2017